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Payment Adjustment Workflows

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Payment Adjustments UI

Step

Action

1

A preparer navigates to the Payment Adjustment workspace using the Record Event cascading menu in the Left NavBar.


2

Once preparer is in the Payment Adjustment workspace, they will see a warning message displayed when the workflow is ‘On’.

3

Preparer enters all the required data for the payment adjustment and saves the adjustment as usual. Once saved, a new message appears in Deal History informing users that the payment adjustment has been saved but will not be recorded until approved.

4

Additionally, a new ToDo will be enqueued for the approver. All users with the Accounting Approver Can Act As will see the ToDo in Deal History.


5

Clicking on this ToDo takes the approver to the Payment Adjustment workspace where the user may review the details of the payment adjustment and access the Approve/Reject button.

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Approver must enter any comments related to the approval or rejection of the payment adjustment.

6


If you were the user that entered the payment adjustment, you will see a warning message telling you that you are not allowed to approve or reject the adjustment.

7

Approved payment adjustments will be recorded and reflected in Deal Summary on the Summary tile, as usual. A new event in Deal History on the History tile will also be added reflecting the payment adjustment event.

8

If rejected, the payment adjustment is not recorded against the deal and a Correct Payment Adjustment ToDo appears in Deal History.


The ToDo is assigned to the user that entered the event and that individual also receives an email notifying them of the rejection.

Note: This ToDo will be cleared once it is clicked on and cannot be added manually.

9

This user then goes to the deal and clicks on Correct Payment Adjustment, which takes them to the History Events where they can view the reason for rejection and what needs to be corrected.

If the Accounting Approver is rejecting the payment adjustment, the comments should be very clear as to what needs correction.

10

The preparer must rerecord the payment adjustment and the approval process starts over.

Additional Information

  • Users may not record additional payment adjustments when there are payment adjustments pending approval. A message will appear in the Payment Adjustment workspace stating there is a pending payment adjustment that must be approved before another may be recorded.

Payment Adjustments Bulk Import (PIW)

Step

Action

1

A user populates a Payment Adjustment tab of a PIW and navigates to the Bulk Import workspace.

2

After selecting the Payment Adjustment tile, user will see a warning message displayed when the workflow is ‘On’.

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3

Validate the PIW.

The same warning message remains for this step.

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4

After a successful import, a new message appears informing users of the need for imported adjustments to be approved.

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5

All users with the Accounting Approver Can Act As will see the ToDo to Approve Payment Adjustment in Deal History. The adjustment will not be recorded until it is approved.

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6

If you were the user that bulk imported the PIW, you will not be allowed to approve any adjustments. There will be a warning message in the Approve/Reject Payment Adjustments workspace letting you know you cannot approve the event.

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7

If you are an Accounting Approver, and you did not bulk import the payment adjustments you will be able to approve the adjustments.

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8


In the Approve/Reject Payment Adjustments workspace you are able to click Review Changes to download a report that includes information about all adjustments for that particular schedule.

9

When approving or rejecting, the Accounting Approver will approve or reject all payment adjustments included in the bulk template.

10

If the Accounting Approver is rejecting the payment adjustments, the comments should be very clear as to what needs correction. These comments appear in the Deal History, History tile and should guide the Preparer through the necessary corrections. They also appear in a notification email sent to the Preparer.

11

Approved adjustments are recorded immediately upon approval and Deal Summary will reflect the event.

12

Rejected adjustments trigger a rejection email to the Preparer that include any comments included in the Approve/Reject Payment Adjustment workspace.

13

If adjustments are rejected, Preparer must correct the Payment Adjustment tab of the PIW and reimport to start the approve/reject process over.

Additional Information

  • Users may not import additional payment adjustments for any deal when there are pending adjustments awaiting approval. A validation error message will result and import will be prevented.

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