LeaseAccelerator Environments
LeaseAccelerator is a Software as a Service (SaaS) application that resides in a data center.
To support user needs for implementation and testing, LeaseAccelerator has the following different environments:
Production: Live version of software with current data and access to Global Lessor Network, where applicable for PureLease Marketplace. For users whose data must remain in the European Union, LeaseAccelerator has an EU Production environment. For APAC users, LeaseAccelerator has an ANZ Production environment.
Release Preview: Non-Production environment, used to test and validate upcoming releases. Only available to US users for a set two to three week timeframe, prior to a Production release. APAC and EU users may have access to their Preview environments year-round, per contract.
IMPL: Live version of software used to implement a new customer. Data configured and entered here is cloned to a customer’s Production environment when they go live.
Special Projects: Also known as a sandbox, additional Non-Production environment which allows continuous usage throughout the development and testing cycles of various product capabilities and solution integrations, and enables companies to continuously improve their processes, test out new integrations and product features, and build efficient processes based on sandbox environment results.
LeaseAccelerator University (LAU): Live version of software used to train new users by offering a practice environment and individual, role-based curriculum that includes videos, walkthrus, games and assessments. Each LAU environment is for a single user and is not connected to any customer environments. Users have approximately 90 days to complete the training.
Each environment has its own web address. Contact your Implementation Manager or Customer Success Manager for more information on using these environments.
Download a PDF version of the guide.
Login
To gain access to a LeaseAccelerator environment, contact your Implementation Manager or Customer Success Manager.
To Log into LeaseAccelerator:
Open any HTML 5-compliant browser client with JavaScript enabled, including Chrome, Firefox, Edge, and Internet Explorer 11 or higher. LeaseAccelerator recommends using Chrome.
Enter address for the environment that you want to access.
Enter the name of your company, your username, and your password. Your username and password might be the same username and password that you use to access other applications and systems in your company.
Need Account Information
If you have forgotten your login credentials or your password, click the appropriate link on the login page and enter your email address. If you have an account in LeaseAccelerator associated with that email address, you will receive an email with instructions on changing your password.
Note: The Need your login credentials? and Lost your password? options are enabled only in Production environments. If you click those links in any other environments, you will not receive an email. For help with your account in those environments, contact your Implementation Manager or Customer Success Manager.
Change Password
If your LeaseAccelerator account is the same account you use for other systems at your company (i.e., it is a single sign on (SSO) account), you are not able to change your password in LeaseAccelerator. Your password in LeaseAccelerator will change when you change your password in other systems.
If your account is native to LeaseAccelerator (i.e., you use the account only for LeaseAccelerator; it is not the same account that you use for other systems in your company), you can change your password.
To Change Your Password for a Native LeaseAccelerator Account:
Click the sillouette icon in the top right-hand corner and select Change Password from the drop-down menu.
Enter a password that meets the requirements described on the window and click Save.
User Profile
The Profile workspace is in the menu under the silhouette icon in the top right-hand corner. Here, you can change your personally-identifying information such as your User Name, Name, Email, Title, Phone, Fax, and Location Address. Changes made here will initiate reporting database refreshes, where applicable, for all deals to which you are associated.
Note: If your contact record is locked, you can edit your personal information, but you will see a message on the screen that changes may cause a large refresh of reporting data.
In addition to your personally-identifying information, within your Profile workspace is a User Preference section where you can set your favorite search criteria and landing page.
The Favorite Search Criteria enables you to select personal default options seen in the Search Bar using these same options. The "Search For" allows you to use Deals, Companies, People, or Assets, and your "By" allows Document #, Company, or Named Participant.
The option selected for When a single Deal is found by Searching, Go To, determines which workspace you will be directed to when exactly one deal matches your search parameters.
Logout
LeaseAccelerator will automatically log you out after about 45 minutes of inactivity. You can also logout manually by clicking Logout under the sillouette icon in the top right-hand corner.